Privacy Policy

Last updated: February 2024

1. Information We Collect

We collect information you provide directly to us, including your name, email address, phone number, billing address, and garden details necessary to provide our services.

2. How We Use Your Information

We use your information to:

• Provide and maintain our services
• Process payments and fulfill orders
• Send visit reminders and care notifications
• Communicate about your care plans and orders
• Improve our services and customer experience

3. Information Sharing

We do not sell or rent your personal information. We may share information with:

• Service providers (payment processors, delivery services)
• Our gardening staff for visit scheduling
• Legal authorities when required by law

4. Data Security

We implement appropriate security measures to protect your personal information. All data is encrypted in transit and at rest. Payment information is processed securely through Stripe and is never stored on our servers.

5. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your data
• Opt out of marketing communications

6. Cookies

We use cookies to maintain your session and improve your experience. You can disable cookies in your browser settings, though this may affect website functionality.

7. Contact

For privacy-related questions, please contact us at hello@awabakalnursery.com.au